All sessions are conducted via Zoom video calls. After booking, you'll receive calendar invites with Zoom links for each of your four sessions. Each session lasts 60 minutes and includes screen sharing capabilities to review your channel in real-time.
You can reschedule any session up to 24 hours before the scheduled time through our booking system. You'll receive instructions on how to do this in your confirmation email. For last-minute changes, please contact our support team directly.
Yes, all payment information is processed securely. We use industry-standard encryption and never store your full credit card details on our servers. We comply with PCI DSS requirements to ensure your payment data remains safe.
We offer a 100% satisfaction guarantee for your first session. If you're not satisfied with the initial consultation, contact us within 48 hours for a full refund. After the first session, we offer prorated refunds for any unused sessions.